![]() Removing the account from your email client and re-adding it can often fix this issue. If it appears in the web app but not in your normal client, then there may be some sort of problem with your email client's connection to the server. Log in to and look for the missing message(s). If you normally use the desktop client of Outlook, Apple Mail, your smartphone's mail app, or another email application, you should check for the missing email in the web-based version of Exchange. These can be used to redirect or file away some messages, and may be catching mail you don't expect them to. If messages are staying on the University mail server (EDE mail field is or but you are not finding them where you expect, next check if you have any inbox rules or filtering set up. If you redirect to a non-University address using EDE like this, we will not be able to track what happens to a message afterwards, as the only thing the mail server records is that the message was sent.įor more information on properly setting up forwarding, please see Email, How to set up email forwarding. ![]() If you're trying to re-route internal mail, you'll also need a mailbox rule (see below).Ĭhanges to the EDE mail field take up to 4 hours to sync with the mail server, so if you make a change here please be patient. ![]() The EDE mail field is the first thing checked for incoming external mail (from senders without addresses).
0 Comments
Leave a Reply. |